	About Us
	Testimonials
	Info for Travel Agents

-----------------------

About Ko Lanta

	Island Map
	Khlong Dao Map
	Long Beach Map
	Southern Beach Map
	The Weather

-----------------------

	Hotel Listing
	Lanta Property

-----------------------

	Ferry Schedule
	Transfer to Lanta
	Transfer Rates
	...to other islands

-----------------------

	Lanta Map
	Lanta Magazine
	Dining out
	Photo Impressions

-----------------------

Welcome to Koh Lanta Island, Krabi, Thailand - Online Reservations Guide

you are here >> http://www.ko-lanta.com/terms.html

Choose your language

Wählen Sie Ihre Sprache

Return to Main Menu

Recommend Us to a Friend!

E-mail Us

General Terms and Conditions


	All our prices are in Thai Baht, calculated per room and valid for the indicated period. The prices include service charge and applicable government taxes. After receipt of your reservation, we will send a confirmation to you together with the exact costs of your arrangement. Should our offer meet your requirements kindly confirm back to us by e-mail or fax and remit the equivalent to 3 (three) night's accommodation to confirm your booking.

Payment by VISA or Master Credit Card


	If you choose to make payment with your VISA or Master credit card, please go to the mainpage of www.ko-lanta.com after you received the confirmation of your booking.
	Click the Online Payment button in the upper right corner. Please enter the 7-digit Booking Number in the first line and add a "1" as the 8th digit for your advance payment. If this is the second payment for the remaining amount of your booking, please add a "2" as the 8th digit to your Booking Number. Then fill in the required names, e-mail address, the amount to be paid and chose the currency in which payment should be made (Thai Baht or US Dollar).
	You are then transferred directly to the secured payment form of the Siam Commercial Bank, where your credit card details will be asked. These data go directly to the bank and are not accessible for us or anybody else.
	On receipt of your payment, Island-Network Koh Lanta will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you immediately.
	The final balance for all services requested must be received 7 (seven) days prior to arrival.

	For VISA and Master credit cards, only online payment is possible.

Payment by American Express Card

If you want to make payment with your American Express card, we will e-mail our "Credit Card Authorisation" form together with the confirmation of your booking. Please fill in all required information, sign and fax the form to

>>>	(++66) 7637 5775 Attn: Island-Network Koh Lanta
>>>	If your reservation is some time in advance, you can also return the form by air mail to Island-Network Koh Lanta, P.O. Box 126, Phuket 83000, THAILAND. Air mail letters normally reach us within one week.

In both cases, it is not necessary to send additional papers, the "Credit Card Authorisation" form is sufficient. On receipt Island-Network Koh Lanta will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you immediately.

The final balance for all services requested must be received 7 (seven) days prior to arrival.

This way of payment is only possible for American Express cards.

Payment by Bank Remittance

Should you prefer to pay by bank remittance, please advise your bank to send the payment by SWIFT to the account mentioned in the confirmation.

As banks in Thailand are not able, to provide any information about the sender of incoming payments (domestic and overseas), we have to request a copy of your signed and stamped remittance order to be sent to us by fax or mail. This is your responsibility, otherwise we do not know, from whom we received payment and might cancel your booking.

Payments, that are not accompanied by a copy of the remittance order are treated as unpaid bookings, because we cannot find out, who sent this amount to our account.

Please fax to

>>>	(++66) 7637 5775 Attn: Island-Network Koh Lanta
>>>	If your reservation is some time in advance, you can also send a copy of your signed and stamped remittance order by air mail to Island-Network Koh Lanta, P.O. Box 126, Phuket 83000, THAILAND. Air mail letters normally reach us within one week.

In both cases, it is not necessary to send additional papers, a copy of the remittance order, stamped by the bank, is sufficient. On receipt Island-Network Koh Lanta will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you immediately.

The final balance for all services requested must be received 14 (fourteen) days prior to arrival.

Payment Period


	Any booking, not fully paid before arrival, will be cancelled resulting in the loss of your deposit and the reservations made at the resorts. We regret, but we cannot arrange meetings in the different resorts to collect payments with customers, that most often do not show up at the time agreed. It is also not the responsibility of the resort to collect payment from guests who have booked at discounted rates through a travel agency.

	Any booking, that concerns the period from 20 December to 10 January, has to be fully paid before 15 November, otherwise we will release the reservations made without further notice and any deposit payment made will be forfeited. Please understand, there might be other customers in need of rooms for this period.

Cancellation and Refund

Should you have to cancel a booking due to unforeseen circumstances, the following cancellation fees apply depending on the seasonality of each hotel:

>>>	Low Season (normally the period from May to October) up to 10 days before expected arrival time 1 night charge, less than 10 days before expected arrival time 2 nights charge.
>>>	High Season (normally the period from November to April) up to 30 days before expected arrival time 1 night charge, less than 30 days, but more than 15 days before expected arrival time 2 nights charge. Less than 15 days, but more than 7 days before expected arrival time 3 nights charge. Less than 7 days before expected arrival time 50% charge.
>>>	Peak Season (normally the period from 10 or 20 December until 10 or 31 January) up to 15 November 1 night charge. After 15 November but more than 30 days before expected arrival time 3 nights charge. Less than 30 days, but more than 15 days before expected arrival time 50% charge of full amount. Less than 15 days before expected arrival time the hotel will request full payment for the whole period booked and there is no refund.

Should you cut your stay short after arrival to the hotel, there will be a 1 night extra charge (over your actual stay) during low season and no refund for the unused nights during high and peak season.

Payments made already will be refunded by deducting the costs for the remittance to your account.

Web Design by Siam Business