-----------------------
-----------------------
-----------------------
-----------------------
-----------------------
|
|
Welcome to Koh Lanta Island, Krabi, Thailand - Online Reservations Guide
|
you are here >> http://www.ko-lanta.com/terms.html |
 |
|
Choose your language |
 |
 |
Wählen
Sie Ihre Sprache |
|
|
|
General Terms and Conditions
| |
|
| |
All our prices are in Thai Baht,
calculated per room and valid for the indicated
period. The prices include service charge and
applicable government taxes.
After receipt of your reservation,
we will send a confirmation to you together with
the exact costs of your arrangement.
Should our offer meet your requirements
kindly confirm back to us by e-mail or fax and
remit the equivalent to 3 (three) night's accommodation
to confirm your booking.
|
| |
|
|
| |
|
| |
If you want to make payment with
your American Express card, we will e-mail our
"Credit Card Authorisation" form together
with the confirmation of your booking. Please
fill in all required information, sign and fax
the form to
|
| |
| >>> |
(++66)
7652 1735 Attn: Island-Network Koh Lanta
|
| >>> |
If your reservation is
some time in advance, you can also return
the form by air mail to Island-Network Koh
Lanta, P.O. Box 158, Phuket 83000, THAILAND.
Air mail letters normally reach us within
one week.
|
|
| |
In both cases, it is not necessary
to send additional papers, the "Credit Card
Authorisation" form is sufficient. On receipt
Island-Network Koh Lanta will mail, fax or e-mail
the vouchers for hotel accommodation and requested
transfers as per the value of your payment to
you immediately.
|
| |
The final balance for
all services requested must be received 7 (seven)
days prior to arrival.
|
| |
|
| |
This way of payment is only possible
for American Express cards.
|
| |
|
|
| |
|
| |
If
you want to make payment from your PayPal account,
or using your credit card via PayPal, please go
to the mainpage of www.ko-lanta.com after you
received the confirmation of your booking.
|
| |
Click the PayPal
button in the upper left corner and send us a
confirmation that you are prepared to pay the
amount shown in the confirmation. We will then
send a "Request Money" showing this
amount to your e-mail address, so you can arrange
payment via PayPal. Please note that our PayPal
account is under the name of South Orchid (Thailand)
Co., Ltd.
|
| |
On receipt of your payment, Island-Network
Koh Lanta will mail, fax or e-mail the vouchers
for hotel accommodation and requested transfers
as per the value of your payment to you.
|
| |
The final balance for
all services requested must be received 7 (seven)
days prior to arrival.
|
| |
|
|
| |
|
| |
Should you prefer to pay by bank
remittance, please advise your bank to send the
payment by SWIFT to the account mentioned in the
confirmation. Please make sure that the costs
of the remittance are paid on your side, this
is not our responsibility.
|
| |
As banks in Thailand
are not able, to provide any information about
the sender of incoming payments (domestic
and overseas), we have to request a copy of your
signed and stamped remittance order to be sent
to us by fax or mail. This is your responsibility,
otherwise we do not know, from whom we received
payment and might cancel your booking.
|
| |
Payments, that are not accompanied
by a copy of the remittance order are treated
as unpaid bookings, because we cannot find out,
who sent this amount to our account.
|
| |
Please fax to
|
| |
| >>> |
(++66)
7652 1735 Attn: Island-Network Koh Lanta
|
| >>> |
If your reservation is
some time in advance, you can also send
a copy of your signed and stamped remittance
order by air mail to Island-Network Koh
Lanta, P.O. Box 158, Phuket 83000, THAILAND.
Air mail letters normally reach us within
one week.
|
|
| |
In both cases, it is not necessary
to send additional papers, a copy of the remittance
order, stamped by the bank, is sufficient. On
receipt Island-Network Koh Lanta will mail, fax
or e-mail the vouchers for hotel accommodation
and requested transfers as per the value of your
payment to you immediately.
|
| |
The final balance for
all services requested must be received 14 (fourteen)
days prior to arrival.
|
| |
|
|
| |
|
| |
Any booking, not fully
paid before arrival, will be cancelled resulting
in the loss of your deposit and the reservations
made at the resorts. We regret, but we
cannot arrange meetings in the different resorts
to collect payments with customers, that most
often do not show up at the time agreed. It is
also not the responsibility of the resort to collect
payment from guests who have booked at discounted
rates through a travel agency.
|
| |
|
| |
Any booking, that concerns
the period from 20 December to 10 January, has
to be fully paid before 15 November, otherwise
we will release the reservations made without
further notice and any deposit payment made will
be forfeited. Please understand, there might be
other customers in need of rooms for this period.
|
| |
|
|
| |
|
| |
Should you have to cancel a booking
due to unforeseen circumstances, the following
cancellation fees apply depending on the seasonality
of each hotel:
|
| |
|
>>>
|
Low Season
(normally the period from May to October)
up to 10 days before expected arrival time
1 night charge, less than 10 days before
expected arrival time 2 nights charge.
|
|
>>>
|
High Season
(normally the period from November to April)
up to 30 days before expected arrival time
1 night charge, less than 30 days, but more
than 15 days before expected arrival time
2 nights charge. Less than 15 days, but
more than 7 days before expected arrival
time 3 nights charge. Less than 7 days before
expected arrival time 50% charge.
|
|
>>>
|
Peak Season
(normally the period from 10 or 20 December
until 10 or 31 January) up to 15 November
1 night charge. After 15 November but more
than 30 days before expected arrival time
3 nights charge. Less than 30 days, but
more than 15 days before expected arrival
time 50% charge of full amount. Less than
15 days before expected arrival time the
hotel will request full payment for the
whole period booked and there is no refund.
|
|
| |
Should you cut your stay
short after arrival to the hotel, there will be
a 1 night extra charge (over your actual stay)
during low season and no refund for the unused
nights during high and peak season.
|
| |
Payments made already will be
refunded by deducting the costs for the remittance
to your account.
|
| |
|
 |
|

© 1999-2011 Island-Network Koh Lanta
All rights reserved.
P.O. Box 158, Phuket Town, Thailand 83000
Tel.: (++66) 8 9459 5219 | Fax: (++66) 7652 1735 | E-mail: info@ko-lanta.com
Web Design by Siam Business
Other Travel Destinations:
Bangkok
| Hua Hin
| Pattaya
| Koh Chang
| Koh Samui
| Phuket
| Khaolak
| Krabi
| Phi Phi
North Thailand
| South Thailand
| Nature
Trips
|
|